Esports is one of the fastest-growing areas of the online betting industry, and this dynamic form of betting has caught the attention of long-established bookmakers such as William Hill.
The company is one of the oldest in the sports betting world and has recently been making great inroads into the new US betting market, so we were keen to see what they have to offer. Our exclusive review of the William Hill eSports betting platform is designed to give you all of the key information to help you decide whether to use the site. We will take in an in-depth look at the range of sports they cover, as well as their market depth, and we will also give you the key information you need on important issues such as banking, customer service, and mobile compatibility. So, read on to get the whole picture of what William Hill has to offer for eSports betting fans.
- Min. Deposit: £10
- Odds: 87%
- Licenses: UKGC, GGC
- Live betting
- Live chat
- Mobile app
- 24/7 support
- No VIP program
Help & Support
Quick Registration at William Hill
When you register with a new betting site, the process should be quick and simple, without unnecessary delays, so we were delighted to see that the William Hill site offers new customers a fast and efficient way to join up and start betting on eSports.
On the William Hill home page, you can click the yellow Join Now button at the top right, which will open the online registration form. The form itself is easy to complete and has only two pages, into which you can add your personal information, including email, date of birth, address, chosen username, and password. There is also a handy address search facility that will enable you to add your address without having to type out all of the details.
William Hill may ask you to add additional information to verify your identity, either during the sign-up process or when you make a withdrawal. This is done quickly and easily through uploading an e-copy of any official identification document, such as a driving licence, and helps to keep the site safe for all customers.
An Underwhelming Selection of eSports
If you’re looking for the best eSports betting platforms, one of the most important factors is the range of sports offered. Unfortunately, like a lot of established betting companies, William Hill doesn’t provide the eSports coverage that the true eSports fan will be looking for.
Their coverage of the major sports is reasonably good. So, if you’re planning a bet on one of the most important Dota 2, CS:GO or League of Legends events, you will probably find the market you are looking for at William Hill. But beyond those three sports, their offers appear to be patchy at best. We did see some evidence that the site occasionally offers markets on Hearthstone and Overwatch, but at the time of writing, we could find no markets for this sport.
Overall, the level of eSports betting opportunities offered at William Hill is disappointing, considering that they are one of the best-known sports betting companies around.
- Counter Strike: Global Offensive
- League of Legends
- DOTA 2
Disappointing Market Range
Some bookmakers that cover only the major eSports offer some compensation for that limited coverage by providing access to a wide range of markets. Unfortunately, the market depth at William Hill is disappointing compared to what is on offer with their rivals.
Essentially, you will only be able to bet on Match Winner or Tournament Winner markets in the eSports section at William Hill. While they do provide reasonable coverage in terms of the number of matches they offer, they don’t give eSports fans the chance to bet in any of the more specialist markets, such as Map Handicaps or Total Kills, which will leave many eSports enthusiasts disappointed.
Live Betting Options at William Hill
Live betting has become an essential part of the package in the modern eSports betting world. Being able to bet on eSports contests while following the action is a great way to get closer to your favourite eSports and provides an opportunity for those with in-depth knowledge to profit.
William Hill’s coverage of live betting on eSports is minimal, but they do offer live markets on some of the significant events associated with high profile sports, although the range of live betting markets is small, and in most cases restricted to the Match Winner option.
Solid and Reliable Mobile Betting
The rise in popularity of mobile betting in the online betting industry has occurred at the same time as the growth of eSports betting, and with the majority of eSports fans using mobile devices for their internet access, online gambling companies have had to respond with effective mobile services.
The good news for William Hill customers is that this operator clearly takes mobile betting seriously. You can download the mobile app for Android and iOS operating systems, which is one of the smoothest betting apps around. It offers access to all of the William Hill markets and account services, but for those who prefer not to download an app, there is a mobile-compatible site that can be accessed through most mobile browsers, that provides good coverage for mobile users.
Impressive Licensing Credentials
When you’re thinking about joining up with a new online betting site, it is important to take security seriously and look for sites that have a good reputation and excellent credentials.
William Hill certainly comes into this category. The company has been involved in the betting industry for decades and is one of the most respected sports betting firms in the world. It also holds licenses with two of the industry’s most respected regulators: the UK Gambling Commission and the Gibraltar Gaming Commission. Both of these organisations require all of their licensees to stick to the highest standards of customer protection and security, offering plenty of reassurance to esport fans.
It is also good to see that William Hill have linked up with a number of gambling charities and help organisations, including GamStop and BeGambleAware, which underlines their commitment to responsible and safe gambling.
Reliable Banking at William Hill
|William Hill Payment Options|
|Accepts Credit/Debit Cards|
|Accepts Popular eWallets:|
|Payment Methods:||PayPal, Visa Electron, Skrill, Maestro, Ideal, Nordea, QIWI, Yandex Money|
When you’re betting on your favourite eSports markets, it is often important to be able to bet quickly and catch the best prices. The last thing you want is to be held up by unnecessary delays or to be frustrated by being unable to use your preferred deposit or withdrawal methods.
So, we were pleased to see that the William Hill site offers one of the most effective banking services we have come across in the sports betting sector. For a start, their range of payment options is enormous. It varies according to which territory you are resident in, but the list of deposit methods extends to an impressive 41 options, including the following: Visa, PayPal, Visa Electron, Skrill, Maestro, Ideal, Nordea, QIWI, Yandex Money, Trustly, Bank Transfer.
Their range of banking methods covers almost all of the available options, with a lack of cryptocurrency payments the only omission that we could find. The minimum deposit is £10, which we consider reasonable, compared to their rivals, and William Hill offer fast deposit and withdrawal times, with e-wallet options going through in a matter of hours, while card payments can take 3-5 days. In addition, there is a maximum withdrawal limit of £99,000, which should meet the needs of most eSports betting fans. Overall, this is a smooth, effective and reliable banking platform.
Solid Bonus Offer for New William Hill Customers
It’s common for online sportsbooks to offer welcome bonuses for new customers, which can be a handy way to start your play with a new site. As a long-established betting operator, William Hill clearly understand the importance of offering incentives to new players. Although they don’t have any eSports-focused welcome bonuses, they do provide a sports betting welcome bonus.
If you sign up to the William Hill site and make a £10 bet, you will be rewarded with two £15 free bets that you can use on any William Hill sports betting market at odds of 1/2 or higher. The free bets have to be used within 30 days, and when you come to withdraw any winnings, these won’t include the amount of the free bet but taken as a whole, this is a solid welcome bonus package.
Disappointing eSports Section Design
There are some good points about the William Hill site from a layout point of view. For most sports betting customers, the site is easy to navigate, with a handy list of sports on the left-hand side of the page, and a range of upcoming markets displayed in the centre of the page. There are also links to the William Hill radio commentary service and to various promotions on the right of the home page.
Unfortunately, the eSports betting section is less than ideal. Clicking on the eSports link on the left of the page merely opens a list of Match Winner markets. There is a tab at the top of the eSports section that enables you to switch to Tournament Winner markets, but there is no clear way to navigate to your preferred sport or to reorder the markets according to preference, which leaves eSports fans having to do a lot of clicking to find the relevant betting opportunities.
Hot on Customer Service
You might expect a company as experienced as William Hill to have learned a thing or two about customer service, and you’d be right. The William Hill, customer support platform, is one of the best we’ve reviewed, providing numerous opportunities to get in touch with the help you need.
Clicking on the Help and Feedback section on the top right of the home page gives you access to the Contact options. From here you can browse the impressively comprehensive FAQ section that covers a wide range of possible queries. You can also email the customer support team using the online form, or you can use the freephone number, live chat or social media contact options. We were extremely impressed by the variety of contact details and rate this site very highly for customer support.
Can I bet with PayPal?
- Yes. There are over 40 payment options at William Hill, including PayPal.
How good is the customer support?
- William Hill provide live chat, free phone, email and social media contact.
Can I bet on eSports live?
- Yes, William Hill offers a limited range of live betting markets.
A Reliable Sports Betting Site with Limited eSports Betting Appeal
When it comes to sports betting, there are few more respected names in the sector than William Hill, and as you would expect, the William Hill site is a comprehensive sports betting platform. It offers excellent design, strong mobile compatibility, along with a solid welcome bonus, and all backed by impeccable credentials and a customer support platform that is one of the best around.
Unfortunately, the site doesn’t extend this level of excellence to its eSports betting sections. The eSports section is fiddly to locate and time-consuming to navigate, and while the eSports betting odds that William Hill offer appear to be relatively competitive, there simply isn’t enough variety or depth of market outside the mainstream options to appeal to most eSports betting fans.